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數(shù)據(jù)運(yùn)營(yíng)專(zhuān)家簡(jiǎn)歷模板使用便捷-高效-實(shí)用，高效提升求職效率，做高質(zhì)量簡(jiǎn)歷就用錘子簡(jiǎn)歷。

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? 頭像: 隱藏

編輯

["sex","age","nation","education","marriageStatus","politicalStatus","city","jobYear","mobile","email"]

? 基本信息: 女

28歲



本科

未婚

中共黨員

?

4年經(jīng)驗(yàn)

13800138000

BD@100chui.com

? 姓名: 錘子簡(jiǎn)歷

偏執(zhí)癥的路上，往左是瘋子，往右是天才。我都不是，我只是執(zhí)著，同時(shí)也變通。

 求職意向: 
數(shù)據(jù)運(yùn)營(yíng)專(zhuān)家


廣州


面議


隨時(shí)到崗

 教育背景: 2014.09 - 2018.06

錘子簡(jiǎn)歷大學(xué)

計(jì)算機(jī)與信息技術(shù)

GPA：3.72/4（專(zhuān)業(yè)前10%） GRE：324

 工作經(jīng)驗(yàn)

2019年12月 - 至今

錘子簡(jiǎn)歷信息有限公司

數(shù)據(jù)運(yùn)營(yíng)專(zhuān)家

負(fù)責(zé)建立體驗(yàn)團(tuán)隊(duì)，安排分工及每月重點(diǎn)目標(biāo)，從產(chǎn)品試運(yùn)行開(kāi)始優(yōu)化用戶體驗(yàn)流程，提出并跟進(jìn)了多個(gè)重點(diǎn)項(xiàng)目(如違章流程優(yōu)化，事故處理時(shí)效優(yōu)化驗(yàn)車(chē)流程優(yōu)化等);
通過(guò)數(shù)據(jù)、內(nèi)部流程體驗(yàn)競(jìng)品調(diào)研、換崗體驗(yàn)等，使事業(yè)部全員能更了解體驗(yàn)對(duì)業(yè)務(wù)的重要性，從根本意識(shí)上讓更多人在做決策前能以用戶體驗(yàn)為優(yōu)先考慮，減少CPO近50%;
負(fù)責(zé)滴滴租車(chē)數(shù)據(jù)運(yùn)營(yíng)通過(guò)數(shù)據(jù)變化，每日監(jiān)控和分析，找出關(guān)鍵優(yōu)化點(diǎn);
負(fù)責(zé)用戶幫助改版、發(fā)票、費(fèi)用質(zhì)疑等線上功能改善投訴率從11%下降到2%;

2018年3月 - 2019年12月

錘子簡(jiǎn)歷科技有限公司

數(shù)據(jù)運(yùn)營(yíng)專(zhuān)家

通過(guò)對(duì)銷(xiāo)售過(guò)程管控，提高客戶資源開(kāi)發(fā)率，覆蓋轉(zhuǎn)化率，商機(jī)轉(zhuǎn)化率，成單率;
設(shè)計(jì)關(guān)鍵指標(biāo)，搭建區(qū)域數(shù)據(jù)分析平臺(tái)和日常數(shù)據(jù)看板并發(fā)布業(yè)績(jī)報(bào)表，銷(xiāo)售行為報(bào)表等;
參與區(qū)域管理層周度例會(huì)，通過(guò)業(yè)務(wù)數(shù)據(jù)分析當(dāng)前團(tuán)隊(duì)的客戶覆蓋，客情關(guān)系，商機(jī)儲(chǔ)備和構(gòu)成，業(yè)績(jī)進(jìn)度等問(wèn)題并push城市總監(jiān)改善團(tuán)隊(duì)問(wèn)題；
編寫(xiě)專(zhuān)題和季度半年度年度業(yè)務(wù)分析報(bào)告，總結(jié)匯報(bào)區(qū)域和各城市業(yè)務(wù)環(huán)節(jié)的問(wèn)題和改善建議;
通過(guò)日常運(yùn)營(yíng)手段實(shí)現(xiàn)分析結(jié)論的落地助力團(tuán)隊(duì)更好發(fā)展。制定區(qū)域行為考核制度并監(jiān)督執(zhí)行情況，制定銷(xiāo)售激勵(lì)方案，對(duì)綜合或關(guān)鍵指標(biāo)優(yōu)秀的團(tuán)隊(duì)進(jìn)行正激勵(lì);以及日常管控和督促，三管齊下助力業(yè)務(wù)團(tuán)隊(duì)向好發(fā)展;
培訓(xùn)銷(xiāo)售CRM的使用財(cái)務(wù)流程制度了解銷(xiāo)售使用CRM過(guò)程中的痛點(diǎn)，結(jié)合運(yùn)營(yíng)管理需要，對(duì)系統(tǒng)優(yōu)化提出改善建議和方案；解決日常銷(xiāo)售遇到的關(guān)于各類(lèi)財(cái)務(wù)流程，系統(tǒng)使用等問(wèn)題;
公司政策的傳達(dá)和落地，協(xié)助區(qū)域總監(jiān)控簽單回款業(yè)績(jī)節(jié)泰，確保達(dá)成區(qū)域任務(wù)目標(biāo);

 項(xiàng)目經(jīng)驗(yàn)

2021年3月 - 2021年8月

項(xiàng)目工程

數(shù)據(jù)運(yùn)營(yíng)專(zhuān)家

該項(xiàng)目是將區(qū)域日常業(yè)績(jī)指標(biāo)和銷(xiāo)售行為指標(biāo)進(jìn)行綜合分析和展示，尋找探索業(yè)務(wù)規(guī)律和行為之間的聯(lián)系，對(duì)業(yè)務(wù)形態(tài)進(jìn)行橫向和縱向的分析，及時(shí)發(fā)現(xiàn)問(wèn)題;
負(fù)責(zé)梳理業(yè)務(wù)邏輯，設(shè)定科學(xué)合理的關(guān)鍵指標(biāo)，設(shè)計(jì)底層表關(guān)系編寫(xiě)度量值，設(shè)計(jì)并開(kāi)發(fā)基于powerbi的數(shù)據(jù)可視化系統(tǒng);
解決傳統(tǒng)報(bào)表的不智能，制作耗時(shí)，無(wú)法智能下鉆上卷深入分析等問(wèn)題，實(shí)現(xiàn)交互式，智能化自動(dòng)化，一鍵更新數(shù)據(jù)源的可視化分析方式，同時(shí)增加了報(bào)告的易讀性，使數(shù)據(jù)結(jié)果更直觀，數(shù)據(jù)整合的效率更高;

 自我評(píng)價(jià)

本人對(duì)待工作踏實(shí)，認(rèn)真，并且極富工作和團(tuán)隊(duì)精神，因此在工作和生活中結(jié)交了許多朋友，具有良好的適應(yīng)性和熟練的溝通技巧，相信能夠協(xié)助主管人員出色地完成各項(xiàng)工作。綜合素質(zhì)佳，能夠吃苦耐勞，忠誠(chéng)穩(wěn)重堅(jiān)守誠(chéng)信正直原則，勇于挑戰(zhàn)自我開(kāi)發(fā)自身潛力，做一個(gè)主動(dòng)的人。感謝您在百忙之中閱覽我的簡(jiǎn)歷，靜候佳音！