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售后技術支持簡歷模板使用便捷-高效-實用，高效提升求職效率，做高質(zhì)量簡歷就用錘子簡歷。

.resume_main[data_color] .skill_item .skill_slider span::before{background-color:${color};} .resume_main[data_color] .skill_slider s i{background-color:${relative_skill_color};} .resume_main[data_color] .skill_style_01.skill_item .skill_slider s {border-color:${relative_skill_color};} .resume_main[data_color] .skill_style_01.skill_item .skill_slider s i{background-color:${relative_skill_color};} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="average"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="average"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 #ccc, 72px 0 0 #ccc, 96px 0 0 #ccc, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="good"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="good"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 #ccc, 96px 0 0 #ccc, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="advanced"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="advanced"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 ${relative_skill_color}, 96px 0 0 #ccc, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="expert"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="expert"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 ${relative_skill_color}, 96px 0 0 ${relative_skill_color}, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="average"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 #ccc,63px 0 0 #ccc,72px 0 0 #ccc,81px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="good"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 #ccc,72px 0 0 #ccc,81px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="advanced"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 ${relative_skill_color},72px 0 0 #ccc,81px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="expert"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 ${relative_skill_color},72px 0 0 ${relative_skill_color},81px 0 0 #ccc;} .resume_main[data_color] .hobby_item .hobby_item_con .hobby_item_list a.alifont{border-color:${relative_hobby_color};color:${relative_hobby_color}; } /* ?????? */ .resume_main[data_color] .resume_cover .cover_html svg [data-svg="fill"] {fill:${color};} .resume_main[data_color] .resume_cover .cover_html svg [data-svg="stroke"] {stroke:${color};} .resume_main[data_color] .resume_letter .letter_html svg [data-svg="fill"] {fill:${color};} .resume_main[data_color] .resume_letter .letter_html svg [data-svg="stroke"] {stroke:${color};} .resume_main[data_color] .resume_letter .letter_html svg [data-fill="fill"] {fill:${color};} .resume_main[data_color] .resume_cover[data-type="07"] .resume_cover_avatar{border-color: ${color};} .resume_main[data_color] .resume_cover[data-type="07"] .resume_cover_content{background:${color}} .resume_main[data_color] .resume_cover[data-type="07"] .cover_item_list a.alifont{color: ${color};} .resume_main[data_color] .resume_cover[data-type="08"] .resume_cover_content::after{background:${color}} .resume_main[data_color] .resume_cover[data-type="09"] .resume_cover_content{background:${color}} .resume_main[data_color] .resume_cover[data-type="09"] .cover_item_list a.alifont{color: ${color};} .resume_main[data_color] .resume_cover[data-type="10"]{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="11"] .resume_cover_content{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="14"]{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="15"]{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="19"] .resume_cover_word::before{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="20"]{background-color:${color}} .resume_main[data_color] .resume_letter[data-type="06"]{background-color:${color}} .resume_main[data_color] .resume_letter[data-type="12"]{background-color:${color}}

? 頭像: 隱藏

編輯

["sex","age","nation","education","marriageStatus","politicalStatus","city","jobYear","mobile","email"]

? 基本信息: 女

28歲



本科

未婚

中共黨員

?

4年經(jīng)驗

13800138000

BD@100chui.com

 技能特長: 溝通能力精通

執(zhí)行能力精通

學習能力精通

+

? 姓名: 錘子簡歷

偏執(zhí)癥的路上，往左是瘋子，往右是天才。我都不是，我只是執(zhí)著，同時也變通。

 求職意向: 
售后技術支持


廣州


面議


隨時到崗

 教育背景: 2014.09 - 2018.06

錘子簡歷大學

計算機與信息技術

GPA：3.72/4（專業(yè)前10%） GRE：324

 工作經(jīng)驗

2019年12月 - 至今

錘子簡歷信息有限公司

售后技術支持

負責重新建議和架構(gòu)三星電子在全國售后業(yè)務流程及內(nèi)容，同時對三星零配件政策、流程、服務系統(tǒng)進行調(diào)整完善。
負責三星電子在全國的B2B客戶的售服企劃和管理。針對特殊大客戶制定專屬的售后服務政策及流程、開發(fā)B2B專有供應渠道，建立B2B專有服務網(wǎng)絡、大幅度提高用戶服務體驗、大客戶留存率提高近10%。
單獨負責西南地區(qū)三星電子產(chǎn)品重大事故投訴處理、產(chǎn)品維修退換等工作，并監(jiān)控管理地區(qū)198家售后服務中心，為區(qū)域負責人進行日常業(yè)務指導，維護區(qū)域與上海地區(qū)媒體、相關政府部門的日常關系。

2018年3月 - 2019年12月

錘子簡歷科技有限公司

售后技術支持

通過郵箱，微信群，電話等媒介工具解答客戶疑問，最多時一天內(nèi)處理多達200余件客戶案件；并通過積累日常咨詢問題，總結(jié)規(guī)范服務流程，提出產(chǎn)品系統(tǒng)的優(yōu)化建議、產(chǎn)品選代需求，大幅提升用戶體驗。
根據(jù)日常運營的經(jīng)驗及客戶反情、負責售后服務流程及話術優(yōu)化、定期分析優(yōu)先客戶配置需求并給出月報、向產(chǎn)品團隊提出建議。
在職期間，客戶投訴率降低5%，服務滿意度提升34%，成功的降低了客戶流失率27%。

 自我評價

Evcel(熟練堂握數(shù)據(jù)透視、基礎函數(shù)等)，PPT(熟練)，SOL(熟練)、C++(熟練
本人有電工進網(wǎng)作業(yè)許可證，對待工作踏實，認真，并且極富工作和團隊精神，因此在工作和生活中結(jié)交了許多朋友，具有良好的適應性和熟練的溝通技巧，相信能夠協(xié)助主管人員出色地完成各項工作。綜合素質(zhì)佳，能夠吃苦耐勞，忠誠穩(wěn)重堅守誠信正直原則，感謝您在百忙之中閱覽我的簡歷，靜候佳音！