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電商客服簡歷模板使用便捷-高效-實用，高效提升求職效率，做高質(zhì)量簡歷就用錘子簡歷。

.resume_main[data_color] .skill_item .skill_slider span::before{background-color:${color};} .resume_main[data_color] .skill_slider s i{background-color:${relative_skill_color};} .resume_main[data_color] .skill_style_01.skill_item .skill_slider s {border-color:${relative_skill_color};} .resume_main[data_color] .skill_style_01.skill_item .skill_slider s i{background-color:${relative_skill_color};} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="average"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="average"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 #ccc, 72px 0 0 #ccc, 96px 0 0 #ccc, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="good"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="good"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 #ccc, 96px 0 0 #ccc, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="advanced"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="advanced"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 ${relative_skill_color}, 96px 0 0 #ccc, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="expert"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="expert"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 ${relative_skill_color}, 96px 0 0 ${relative_skill_color}, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="average"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 #ccc,63px 0 0 #ccc,72px 0 0 #ccc,81px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="good"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 #ccc,72px 0 0 #ccc,81px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="advanced"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 ${relative_skill_color},72px 0 0 #ccc,81px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="expert"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 ${relative_skill_color},72px 0 0 ${relative_skill_color},81px 0 0 #ccc;} .resume_main[data_color] .hobby_item .hobby_item_con .hobby_item_list a.alifont{border-color:${relative_hobby_color};color:${relative_hobby_color}; } /* ?????? */ .resume_main[data_color] .resume_cover .cover_html svg [data-svg="fill"] {fill:${color};} .resume_main[data_color] .resume_cover .cover_html svg [data-svg="stroke"] {stroke:${color};} .resume_main[data_color] .resume_letter .letter_html svg [data-svg="fill"] {fill:${color};} .resume_main[data_color] .resume_letter .letter_html svg [data-svg="stroke"] {stroke:${color};} .resume_main[data_color] .resume_letter .letter_html svg [data-fill="fill"] {fill:${color};} .resume_main[data_color] .resume_cover[data-type="07"] .resume_cover_avatar{border-color: ${color};} .resume_main[data_color] .resume_cover[data-type="07"] .resume_cover_content{background:${color}} .resume_main[data_color] .resume_cover[data-type="07"] .cover_item_list a.alifont{color: ${color};} .resume_main[data_color] .resume_cover[data-type="08"] .resume_cover_content::after{background:${color}} .resume_main[data_color] .resume_cover[data-type="09"] .resume_cover_content{background:${color}} .resume_main[data_color] .resume_cover[data-type="09"] .cover_item_list a.alifont{color: ${color};} .resume_main[data_color] .resume_cover[data-type="10"]{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="11"] .resume_cover_content{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="14"]{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="15"]{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="19"] .resume_cover_word::before{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="20"]{background-color:${color}} .resume_main[data_color] .resume_letter[data-type="06"]{background-color:${color}} .resume_main[data_color] .resume_letter[data-type="12"]{background-color:${color}}

? 頭像: 隱藏

編輯

["sex","age","nation","education","marriageStatus","politicalStatus","city","jobYear","mobile","email"]

? 基本信息: 女

28歲



本科

未婚

中共黨員

?

4年經(jīng)驗

13800138000

BD@100chui.com

? 姓名: 錘子簡歷

偏執(zhí)癥的路上，往左是瘋子，往右是天才。我都不是，我只是執(zhí)著，同時也變通。

 求職意向: 
網(wǎng)站客服


廣州


面議


隨時到崗

 教育背景: 2014.09 - 2018.06

錘子簡歷大學

計算機與信息技術(shù)

GPA：3.72/4（專業(yè)前10%） GRE：324

 工作經(jīng)驗

2019年12月 - 至今

錘子簡歷信息有限公司

網(wǎng)站客服

管理天貓、京東平臺店鋪負責公司品牌客服團隊管理，協(xié)助客服處理在線咨詢、在線銷售、售后服務(wù)及各類糾紛等環(huán)節(jié)所出現(xiàn)的各種問題;
梳理客服流程與客服標準服務(wù)用語產(chǎn)品銷售話術(shù)及活動話術(shù)，歸納匯總?cè)粘栴}，輸出合適的解決方案;
日常管理客服團隊人員及業(yè)務(wù)培訓管理、客服每日每周業(yè)績的統(tǒng)計跟進，匯報上級;
協(xié)助運營團隊匯總進行銷售目標的推進，定期總結(jié)輸出客服端問題進行反饋;
根據(jù)店鋪業(yè)務(wù)量進行人員的排班管理，確保店鋪業(yè)務(wù)能夠做到有效的承接;

2018年3月 - 2019年12月

錘子簡歷科技有限公司

網(wǎng)站客服

利用千牛，京麥等工具，接待公司網(wǎng)店顧客，推薦合適的商品，回答相關(guān)問題，促成訂單;
與倉庫對接配貨、發(fā)貨事宜跟蹤訂單是否及時配送，并將配送的信息通知客戶，保持與客戶溝通暢通;
接聽顧客來電，了解其目的并盡快協(xié)商解決處理，回復顧客評價，維護店鋪印象;
負責產(chǎn)品上下架信息和圖片編輯，查件，追蹤商品快遞信息并及時給予客戶反饋;

 項目經(jīng)驗

2021年3月 - 2021年11月

項目工程

網(wǎng)站客服

團隊售前(10人)、售后(5人)人員培訓與培養(yǎng)，售前客服績效考核指標的從0開始的完整制定;
客服人員銷售從0開始完整梳理客服銷售和促單操作，同時規(guī)范客服售前客服每日工作記錄，客服銷售轉(zhuǎn)化率由接手的28%提升到35%;
從0開始制作完整的客服質(zhì)檢規(guī)范體系，標準話術(shù)規(guī)范、客戶需求挖掘動作賣點促單動作、客戶情感關(guān)懷及售后服務(wù)規(guī)范操作;